> ## Documentation Index
> Fetch the complete documentation index at: https://plain-mattvagni-patch-1.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Shortcuts

Keyboard shortcuts within Plain make it really fast to help customers and stay in the flow.

This is the list of available keyboard shortcuts in Plain:

#### Global shortcuts

* **⌘** + **K** - Open the command palette
* **?** - The full list of available shortcuts

#### On thread queues

* **F** - Add filter
* **/** - Search for customers or threads

#### When viewing a thread

* **A** - Assign the thread
* **P** - Change thread priority
* **N** - Add a note to a thread
* **E** - Mark a thread as `Done`
* **Z** - Snooze a thread
* **!** - Mark customer as spam
* **⌘ + .** - Show/hide queue
* **⌘ + /** - Show/hide customer sidebar
* **R** - Focus composer to reply
* **J**/**K** - Next/Previous thread
* **Esc** - Go back to queue
* **L** - Add label
* **I** - Add linear issue

#### When the composer is focused

* **⌘ + Enter** - Send message
* **⌘ + Shift + Enter** - Send message and mark thread as done
* **\[** - Insert snippet
* **Esc** - Unfocus/blur composer