> ## Documentation Index
> Fetch the complete documentation index at: https://plain-mattvagni-patch-1.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Roles & Permissions

Below you'll find the roles available within your Plain workspace. Set your team's roles depending on the level of access and ownership they need.

* `Owner`: Full access to everything, including billing, deleting workspaces, managing workspace settings and API keys.
* `Admin`: Access to everything in Plain except for billing and deleting workspaces.
* `Support`: Can message customers and use all in-app features.
* `Viewer`: Can view all support requests and participate in internal discussions, but cannot send messages to customers via Plain. Viewer seats are completely free, and unlimited.

**Note**: Owner, Admin, and Support seats are paid seats in Plain, while viewer seats are free. [View our full pricing breakdown here](https://www.plain.com/pricing)

You can view and update existing user's roles or add new users from **Settings → Members**.

You can also manage billing directly from Plain. Navigate to **Settings → Billing** to view, or make changes to your billing settings.