> ## Documentation Index
> Fetch the complete documentation index at: https://plain-mattvagni-patch-1.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Receiving emails

To receive emails, you need to set up email forwarding from your company's support email address (e.g. `help@yourcompany.com`)
to your Plain workspace's inbound email address. Your workspace's inbound email address ends with `@inbound.postmark.app` and
can be found in under **Settings** → **Email**.

<Note>
  This assumes you use Google Workspace (formerly called Google Apps) to manage your domain's emails.

  If your email provider is not Google, you can still set up email forwarding in different ways, such as with your domain registrar (e.g. [DNSimple](https://support.dnsimple.com/articles/email-forwarding/)) or your email provider (e.g. [Microsoft 365](https://learn.microsoft.com/en-us/microsoft-365/admin/email/configure-email-forwarding)).
</Note>

<Steps>
  <Step title="Go to your Gmail routing configuration">
    You can find this here: [https://admin.google.com/u/0/ac/apps/gmail/defaultrouting](https://admin.google.com/u/0/ac/apps/gmail/defaultrouting)
  </Step>

  <Step title="Add a new rule">
    Under "Default routing" click on "CONFIGURE" or "ADD ANOTHER RULE"

    <Frame>
      ![Add new rule](https://mintlify.s3-us-west-1.amazonaws.com/plain-mattvagni-patch-1/public/images/email-setup-0.png)
    </Frame>
  </Step>

  <Step title="Set the recipient">
    In the dropdown, select "Single recipient" and write your **support email address** under "Email address"

    <Frame>
      ![Add your support email address](https://mintlify.s3-us-west-1.amazonaws.com/plain-mattvagni-patch-1/public/images/email-setup-1.png)
    </Frame>
  </Step>

  <Step title="Check the box `Change envelope recipient`" />

  <Step title="Replace the recipient`">
    Choose "Replace recipient" and paste the inbound email address (`@inbound.postmarkapp.com`)

    <Frame>
      ![Replace recipient](https://mintlify.s3-us-west-1.amazonaws.com/plain-mattvagni-patch-1/public/images/email-setup-2.png)
    </Frame>
  </Step>

  <Step title="Set who the rule applies to">
    Scroll further down, and choose "Perform this action on non-recognised and recognised addresses"

    <Frame>
      ![Apply to all addresses](https://mintlify.s3-us-west-1.amazonaws.com/plain-mattvagni-patch-1/public/images/email-setup-3.png)
    </Frame>
  </Step>

  <Step title="Click on `Save`">
    ...and That's it! 💅
  </Step>
</Steps>

<Tip>
  If you have existing email routing rules they can sometimes conflict with ones you add for Plain.
  For optimal reliability always reorder the Plain ones to apply first.
</Tip>