> ## Documentation Index
> Fetch the complete documentation index at: https://plain-mattvagni-patch-1.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer groups

> Organize and segment your customers.

<Frame>![Customer groups within Plain](https://mintlify.s3-us-west-1.amazonaws.com/plain-mattvagni-patch-1/public/images/groups-introduction.png)</Frame>

Groups let you organise customers when company, tenant or tiers don't make sense. A good example of this is when someone is beta tester or an investor trying your tool.

You can configure the groups in your workspace by going to **Settings** → **Customer Groups**, where you can set a name and color per group.

You can then either manually add a customer to a group from any thread, or you can programmatically [via the API](/api-reference/graphql/customers/customer-groups).

You can also filter threads by customer groups, so you can, for example, prioritize threads belonging to beta testers.